Customer ServiceBill Payment

Looking for an alternative to sending in your city utilities bill in the mail? With the city utilities' billing system, you have many options. If you are running late on a payment, just call our automated phone payment line, and take care of it quickly and easily.

Bill Payment Options

Automated phone payment:	(816) 325-SERV
Average payment plan:	(816) 325-7930
Automatic Bank Draft
Online Bill Payment

Bill Payment Address
City of Independence
P.O.Box 219362
Kansas City, MO 64121-9362


Drop Off Locations

Utility Customer Service Center 11610 Truman Road Independence, MO office: 8am - 5pm, Mon - Fri drive-up: 7:30am - 5pm, Mon - Fri Independence City Hall 111 E. Maple Independence, MO 8am - 5pm, Mon - Fri City Credit Union 2550 S. 291 Hwy Independence, MO