About IPL
Overview
Independence Power & Light is a municipal electric utility, established in 1901
to provide the residents and businesses of Independence with safe, reliable and
affordable electric service.
In Independence, residents are not just utility customers; they are also the owners
of the utility. Through the elected City Council, residents have a say in the policies
and the rates by which IPL operates.
Local control, competitive rates and quick response to customer needs are some of
the benefits of being served by a non-profit, municipal utility such as Independence
Power & Light.
At IPL Customer Service is a priority. We deliver low rates and quality customer
service because we have:
Local Control - Community residents, through their locally elected officials,
establish electric service policies and electric rates.
Local People - IPL employees live and work in the area. They understand the
needs and goals of the community and respond quickly to serve customers and the
community.
Local Ownership - Utility revenues stay in the community to meet local needs
and keep rates low.